SUPERVISED VISITATION AND EXCHANGE
[all services compliant with Family Code 3200.5 Effective January 1, 2013 and Administrative Rules of Court 5.20 Effective January 1, 2015]

The job of the Professional Supervised Visitation/Exchange Monitor is to observe and document the behavior of the Custodial and Non-Custodial parents in their interactions with the child(ren) while participating in the process of supervised visitation/exchange.  The monitor does not intervene unless there is a clear and present health and/or safety risk for the child.  According to the governing code, "Health" includes "emotional, verbal, physical, or sexual abuse".  All documentation obtained by the monitor in the course of work with a family is provided to the Court for consideration when the family has a review hearing or mediation. The Professional Monitor is tasked with enforcing court orders but has no authority to force either party to comply with the orders issued by the Court.  The monitor works with each parent to ensure compliance with the orders, then records and reports compliance or noncompliance with existing Court Orders on the part of each party. A court order and signed service contract are required by law.

Once parties sign an agreement for services at Hannah's House, they are bound by that contract to comply with all rules and guidelines in accordance with Section 5.20 of the California Standards of Judicial Administration.

All services are provided in a safe and secure manner to ensure the peace of mind of all parties, adults and children alike. Services offered on a sliding fee scale. Hannah's House subsidizes fees for 95% of clients through grants and donations.

Supervised Visitation is provided to parents who have a court order which requires supervision during visits with their child(ren). 100% of the interaction between parent and child is monitored by a trained professional. Hannah's House offers both agency-based visitation services and community-based, depending on the needs of the family and the court order in each case.

Agency Visitation Activities May Include

  • VISITS START AND END AT AGENCY - ONE HOUR MINIMUM REQUIREMENT

  • WALK TO A NEARBY ACTIVITY (PARK, LIBRARY, RESTAURANTS, SHOPS)

  • USE OF PUBLIC TRANSPORTATION: CAB OR BUS ALLOWED

  • Movies (DVD)

  • Arts & Crafts/Music Room

  • BOOK READING AND STORY TELLING

  • PLAYING CARDS/GAMES

  • PLAYING WITH AND LEARNING ABOUT ANIMAL STAFF

  • SNACKS AND MEALS

  Community/Outside Visitation

  • MEET AT PRE-ARRANGED LOCATION (SEA WORLD, BEACH, PARK)

  • 3 HOUR MINIMUM REQUIRED

  • BOTH PARTIES MUST AGREE TO OUTSIDE/COMMUNITY SETTING

  • INELIGIBLE CASES -- HIGH SECURITY & RESTRAINING ORDERS

Supervised Child Exchange is provided to parents who are required to have, or would like to have, a neutral and safe place to transfer the child/ren between Mom's house and Dad's house. Only the transfer of the child from one parent to another is monitored by a trained professional. Section 5.20 does not apply to supervised exchanges but is recommended to be used as a guide in providing the service. FAMILIES MAY VOLUNTEER FOR EXCHANGE SERVICES - COURT ORDER IS NOT REQUIRED!!