Of primary importance in the provision of services is the need to remain neutral and show no bias or the appearance of bias toward either party.
Potential signs of bias include:
1. Excessive communication with one party;
2. Agreeing to enforce a restriction set by the custodial parent that is not specified by the judge in an order or required by the provider's rule;
3. Referring to one party by his or her first name and the other by a formal address like Mr. or Mrs. or Ms.;
4. Having substantive private communications with one party to the case that does not include the other party;
5. Having substantive private communications with the attorney of one party to the case that does not include the other party's attorney;
6. Adjusting the provider's rules/guidelines/decisions to suit the needs of one of the parties rather than based on the safety or well being of the children;
7. Altering a safety and well being decision regarding Ratio of children to Provider at the request of one of the parties when the provider has determined it is not in the child's best interest;
8. Altering policy and procedure to punish one party to the case or to favor one party to the case; and
9. Engaging in a dual relationship with either party to a case.
Consumers who have questions or concerns about bias or the appearance of bias are encouraged to make comments on this blog and our Executive Director, Susan Griffin, will respond to them.
You may also email your questions and concerns to Susan.Griffin@gmx.com if you would like to express them privately.